Often it is a very simple reason why a computer crashes but finding the cause can be the hard part. When your have as much experience as us you become familiar with certain symptoms and so diagnosis becomes easier. We urge people at home to get professional help if their computer fails as appose to trying a system restore or trying to repair it them self as this often makes the problem harder to fix and diagnose. It is also a good idea to write down error messages and anything you have done new to the computer. i.e. installed/uninstalled updates etc

• 65% Software Issues
• 30% User error
• 5% Hardware failure

It is worth having your computer check up every 6 month or so, to make sure you have all the latest drivers and software updates and to check windows is running well, without any virus or spyware infections and clean up temp files and broken registry entries.
We can usually fix your computer within the next day, so you won't be without it for long.